Frequently Asked Questions

 

 

Gimme the basic deets on 29Rooms.

29Rooms is located at The Palace of Fine Arts (3301 Lyon Street, San Francisco, CA). 29Rooms is open June 21 to 24. There will be three, three-hour sessions per day, more details on specific session timing to come.

Will there be a line?

Like many live events you've been to, there might be a line. However, since you'll be arriving during your designated time slot, the line will move fast. We recommend that you arrive 15 minutes before your specified entry time and have your mobile or printed ticket ready to present at check-in. This is one event you won’t want to be fashionably late for.

How long will it take to explore 29Rooms?

You'll have up to three hours to explore 29Rooms! In order to get the most out of your visit, we recommend arriving 15 minutes before the session start time (e.g. arrive by 2:45 p.m. for a 3 p.m. ticket) and no later than 20 minutes after the start of your session. Also, once you're in, you're IN! There is no re-entry after you exit 29Rooms.

What items should I leave at home?

Weapons of any kind, illegal substances or paraphernalia, outside food/drinks, large umbrellas, large backpacks, bad attitudes, and bad vibes. We reserve the right to deny entry for items not listed here that will impede the enjoyment or the safety for you and other attendees of 29Rooms. In general, we ask that you try to think how you can make your visit a positive experience for all.

Is 29Rooms handicap/wheelchair accessible?

Yes, and all are welcome. If you have any specific concerns, questions, or requirements, please contact us via comment or DM on @29Rooms on Instagram.

Are there public bathrooms?

Of course. We gotchu.

Is 29Rooms kid friendly? What about pet friendly?

29Rooms is open to all ages, and children under 2 are free! However parental discretion is advised based on certain rooms that feature mature content. Strollers are allowed, however we might ask you to park it in our stroller holding area.

As for your pet, only service animals trained to assist an individual with a disability will be allowed in 29Rooms. The owner of the animal may be asked to describe the support the animal provides.
 

When will 29Rooms come to my city?

We are always exploring new places to take 29Rooms. Follow @29Rooms for the latest updates.

Will tickets be sold at the door?

Tickets will only be sold online, while supplies last. Stay up to date on ticket sales by following @29Rooms on Instagram for of-the-moment updates.

What if I get hangry? Will there be food?

Water is always welcome. Stay hydrated kids! There will not be food available in 29Rooms, however, The Palace of Fine Arts is just a short 10-minute walk to Chestnut Street in the Marina District, which is home to many cafes, restaurants, and shops.

Will there be coat check?

Unfortunately, no. Unless it's part of your look, you might want to consider leaving your coat at home to be hands-free for exploring and creating!

Is there parking?


Limited parking is available in surrounding neighborhoods and in Marina Green Parking lots. There is no parking onsite.

Who can I speak to about press coverage of 29Rooms? 

For press inquiries contact: press@refinery29.com.

Have a question we didn't answer?

Find us on Instagram @29Rooms. DM us or leave a comment!