29Rooms Ticket Policy

  • There are no ticket refunds, exchanges, or ticket upgrades. All sales are final.
  • Tickets are only valid for the date and session on your PDF ticket. (Please check your PDF ticket at time of purchase). Sessions are for three-hours only.
  • If you can’t find your PDF ticket, please visit the Tickets section of your Eventbrite account.
  • In the event that purchaser cannot use ticket, tickets are transferrable (i.e. purchaser can give their ticket to a friend for use). Entry is based on ticket barcode (not name of purchaser).
  • Each ticket will be scanned and is only good for ONE single person entry. There is no re-entry.
  • Note that the Art After Dark ticket (where available) is strictly 21 and older. Valid IDs will be checked at the door and required for entry.
  • Tickets can only be purchase online via Eventbrite.
  • Event is rain or shine.
  • Refinery29 can only guarantee the validity of your ticket if purchased directly from Eventbrite. Any tickets purchased through 3rd party vendors cannot be verified or accommodated when issues arise.