Last updated: May 20, 2019
By visiting the Website or using the services, you are accepting the policies and practices described in this policy. Each time you visit the Website or use the services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this policy.
Collection of Information
Information You Provide. We collect personal information that you voluntarily provide. For instance, contact information, and other personal details may be collected when you: sign up for our newsletters, complete a survey, post a comment on our Website, enter a sweepstakes or contest, or participate in our social networking features. Information you may be asked to provide may include your email address, your name, buying preferences, annual income, other demographic or profile information, Twitter, Facebook and other social media network usernames and aliases and other information you choose to submit.
If you purchase products or services through our Website storefront(s), we and our partners, including merchants and third-party credit card processors, may access and collect your personal information, including, but not limited to, your full name, address, email address, phone numbers(s), and credit card details.
Location Information and IP Address. We and our service providers and advertisers may collect and share your general location for personalization and marketing purposes. We, or the service provider, will obtain your prior consent to such collection to the extent required by applicable law. An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. We, or our service providers, may use your IP Address when you access the Website or use other means to assist with delivering geographically targeted advertisements. For more information, please see the “Cookies and Targeted Advertising” section below.
General Usage Information. We may gather usage information about Website users on an anonymous basis. Examples of such information include: amount of time spent on our site, pages viewed, websites users originated from and websites users visit after leaving our Website. This information helps us create a faster, efficient and more relevant website. We may also share aggregate and anonymous usage information with our prospective and actual business partners, advertisers and other third parties for any business purpose.
Cookies and Advertising
We use the following cookies (but may add other similar cookies in the future to help us provide a better user experience):
Google Tag Manager
Cookies can be removed by following your Internet browser's directions usually within the help menu. In order to use certain features of the Website, your web browser must accept cookies. If you choose to disable cookies, some aspects of the Website may not work properly, and you may not be able to access the Website.
We may use Facebook to deliver ads on the Website. Facebook may use information you share on Facebook and information gathered from your use of other websites and apps to delivery ads to you. To learn more about this type of advertising and your choices about it, visit www.facebook.com/about/ads.
Our Website is currently not setup to respond or process web browser “Do Not Track” (“DNT”) signals. We do adhere to the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance (for more information click here).
Information We Receive From Third Parties. We may combine online and/or offline information received from third parties with the information we have already collected from you via our Website or services. The third party information is used for a variety of purposes including to verify other information about you (e.g., verify your mailing address to send you requested products or services), to conduct research, and to enhance the content and advertising we provide to you.
Use of Information
We use your personal information:
Operate, maintain, and improve the Website;
Develop new features and content for the Website and conduct research related to the Website, the event, or other endeavors;
Provide you with information on venues, events, exhibits, and special offers related to 29Rooms, Refinery 29, and IMG;
Provide you with customized content, targeted offers, and advertising on the Website or other sites and apps;
Monitor and analyze trends, usage, and activities in connection with the Website and our events;
Respond to your inquiries and provide customer service;
Facilitate contests, sweepstakes, and promotions and process and deliver entries, prizes, and rewards;
Send you information, newsletters, and promotional materials from us and our partners. You can opt-out of receiving promotional materials at any time;
Protect the security or integrity of the Website and our business;
Link or combine with information we get from others to help understand your needs and provide you with better service;
Carry out any other purpose described to you at the point of data collection; and.
for any other purpose with your consent or as permitted by law.
We may disclose and release your personal information (including without limitation content or other data posted, uploaded or provided by you) to third parties:
to enable third party service providers to provide products, services or functions on our behalf or to help us to operate our business and the Website. Such service providers may include vendors and suppliers that provide us with technology, research, data analytics, ad serving, email services, payment processing, customer service, and/or marketing assistance.
to comply with valid requirements such as a law, regulation, search warrant, subpoena or court order;
with your consent or in accordance with your indicated preferences (e.g., you indicated to receive materials directly from a third party partner);
to respond to your requests for customer service; and
in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by the Website to which this policy applies, in which case the acquiring company will possess the information collected by us.
We may also disclose your information to our subsidiary, affiliate or parent company.
Some of our Service Providers may not be located in the United States and/or Canada. When we contact with Service Providers who may have access to data and store it outside of the United States and/or Canada, we make reasonable efforts to ensure they comply with applicable data privacy laws.
How to Opt Out
You can unsubscribe from receiving Refinery29 newsletters or commercial emails at any time. You can unsubscribe by clicking on the “Unsubscribe” link in the footer of any Refinery29 email and following the instructions. But note that you may continue to receive certain communications from us, such as transactional or relationship messages, and/or messages about your account/profile. In order to cancel your account/ profile, please email firstname.lastname@example.org.
You may opt-out of receiving promotional communications from IMG by clicking on the “Unsubscribe” link in the email and following the instructions in those communications or by emailing email@example.com. But note that you may continue to receive certain communications from us, such as transactional or relationship messages, and/or messages about your account/profile.
We do not offer the Website to anyone under the age of majority in their jurisdiction of residence and do not knowingly collect personal information from children under 13. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any personal information on or through the Website, register on the Website, or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, email address or any screen name or user name you may use.
If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at firstname.lastname@example.org so that we may delete and remove such child’s information from our systems. In addition, in the event that a minor under the age of 18 in California uses the Website, the minor may request that Refinery29 remove content or information posted by the minor on the Website by sending an email to email@example.com. However, such removal may not remove all traces of such posting everywhere online, since others may have shared content or information.
Your California Privacy Rights: Notice to California Customers
Subject to certain limits under California Civil Code § 1798.83, if you are a California resident, you may ask us to provide you with (i) a list of certain categories of personal information that we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of third parties that received personal information from us for their direct marketing purposes during that calendar year. The list will not be specific to disclosures your particular personal information. To make such request, send us an email at firstname.lastname@example.org , indicating “Your California Privacy Rights” in the subject of your email or letter, your name and complete mailing address. We are not responsible for requests that are not labeled or sent properly, or do not have complete information. Please note that we are only required to respond to one request per customer each year.
We makes no representation or warranty that the content and materials on the Website are appropriate or available for use in locations outside of the United States. Those who choose to access the Website or use the services from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent applicable.
For any questions related to how Refinery29 uses your data under this policy, please contact Refinery 29 Inc., Attn. Legal Department, 225 Broadway, 23rd Floor, New York, NY 10007, email@example.com.